Terms & Conditions

Last updated: March 2026

Welcome to Mack Mattress Company. By accessing or using our website, you agree to be bound by these Terms & Conditions.

Returns & Exchanges

Mack Mattress focuses on guided fit, comfort support, and exchange options where applicable rather than blanket free-return language. Please review the full policy on the live Mack Mattress website or contact the store directly before purchase if you have questions about comfort exchange eligibility.

Delivery & Pickup

Some products are nationally shippable, while others are better suited for local delivery, pickup, or white glove setup. Delivery options vary by product and region.

Warranty

All Mack Mattress products include a manufacturer's warranty. Warranty terms vary by product — see individual product pages for details.

Contact Us

Questions? Reach us at hello@mackmattress.com or (614) 660-0818.